Dealer Services

We offer a wide array of services to help you maximize every opportunity when remarketing assets. We provide complete turn-key capability and an array of services to suit every client's requirements.

Bidding Options

RAA allows buyers and sellers to be an auction participant by attending the live, in-lane auction held each Friday. Bidders also have the option to bid via the internet, phone, or proxy bid. Ask us what will work best for you.

Bidding Options

Floor Planning

RAA’s Dealer Registration service can arrange floor planning through a variety of recognized companies. We can assist you with selecting the company that is best for you.

Transportation

RAA provides or can arrange pickup and delivery transportation services for virtually any need. Local, regional and long distance requests are accommodated, as well as the transportation of specialty vehicles (boats, campers, heavy trucks and construction equipment).

Transportation

Condition Reports

Condition Reports containing information such as digital photos (exterior, interior, odometer, damages), personal property inventory, recommended reconditioning, identified damage and estimated repair costs, and fluid checks (with refills) are available via fax, email or via RAA’s customized online client account on our website.

Condition Reports

De-Identification

RAA’s staff can remove signage and logos, typically found on fleet, corporate and municipal vehicles, at the seller’s request.

De-Identification

Reconditioning

Clean vehicles allow both buyers and sellers to fully appreciate the value of their assets. As a result, RAA offers a wide variety of reconditioning services for all vehicle types ranging from a simple wash to full detailing. An RAA representative is prepared to discuss available options.

Enhanced Imaging

RAA’s enhanced imaging system is available for every vehicle, so buyers see all the details on high-quality photographs that are consistent and informative.

Enhanced Imaging

Auto Check Reports

Vehicle history reports are generated on vehicle models up to 6 years old through Auto Check to identify major damage, mileage or title problems.

Auto Check Reports

Customized Online Dealer Accounting

RAA provides registered dealers with a secure ID and password that allows the tracking of purchases and sales and financial accounting via the RAA website.

Customized Online Dealer Accounting

Mechanical, Body & Paint, and Detailing

RAA’s experienced technicians can provide minor mechanical and body repairs, as well as windshield repair and replacement. Estimates are presented to the client for approval before work is performed. Major repairs and warranty work can be arranged on request.

Mechanical, Body & Paint, and Detailing

Travel Accomodations

Since many of RAA’s customers may need to travel long distances to attend our live auctions, our staff is prepared to help with travel arrangements and discounted accommodations near our facility. Call or email us for assistance. (804) 822-3123

Travel Accomodations

Guaranteed Checks & Titles

RAA’s settlement and title process provides clear, transferrable titles and guaranteed settlement checks.

Guaranteed Checks & Titles

Marketing

RAA advertises and promotes its auctions in a variety of ways in order to maximize our clients’ results. Each vehicle in an auction is featured on our website and includes photos, descriptions, mileage and any known conditions.

Marketing

Redemptions

Richmond Auto Auction handles the redemption of repossessed vehicles for banks, credit unions, and finance companies. Vehicle storage, collection of amounts due, vehicle release and remittance of proceeds to the finance company are all provided.

Redemptions